Terms of service

Terms & Conditions

Welcome to 11R Kashmir Shawls.
By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, we request you not to use this website.

The terms “we”, “us”, “our”, or “Company” refer to 11R Kashmir Shawls.
The terms “user”, “you”, or “visitor” refer to any person accessing or using this website.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.


Use of Website Content

All content available on this website, including but not limited to logos, designs, product images, text, graphics, brand names, trademarks, and visual elements, is the property of 11R Kashmir Shawls or is used with appropriate permission.

You may not copy, reproduce, modify, distribute, publish, transmit, or exploit any content from this website for commercial or public use without prior written consent from the Company.

Unauthorized use of website content may result in legal action.


Acceptable Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or regulations.

You must not:

  • Attempt to gain unauthorized access to restricted areas, servers, or user accounts

  • Interfere with the website’s security features or functionality

  • Introduce viruses, malware, or harmful code

  • Engage in activities that disrupt or damage the website or its services

  • Send unsolicited promotional or spam communications through the website

We reserve the right to investigate and take appropriate legal action against any misuse or security violation.


Product Information & Availability

We make every effort to display accurate product descriptions, images, and pricing. However, minor variations in color, texture, or detailing may occur due to photography, lighting, or screen resolution.

We reserve the right to modify or discontinue any product without prior notice.


Orders & Payments

All orders placed through the website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Payments must be made through authorized payment gateways available on the website.


Returns & Exchanges

At present, 11R Kashmir Shawls does not offer returns or exchanges.

If you believe that the product received is defective or not as described, please contact our customer support team. We will review the issue and assist you on a case-by-case basis.


Third-Party Links

Our website may contain links to third-party websites for your convenience. These external sites operate independently and have their own terms and privacy policies. We are not responsible for the content, practices, or policies of any third-party websites.


Limitation of Liability

11R Kashmir Shawls shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the website

  • Purchase or use of products

  • Unauthorized access to user data

  • Website interruptions or technical issues

In any case, the Company’s total liability shall not exceed the amount paid by the user for the relevant product or service.


Indemnification

You agree to indemnify and hold harmless 11R Kashmir Shawls, its owners, employees, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your use of the website or violation of these Terms & Conditions.


Disclaimer

All services and content on this website are provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the website or its content.


Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India. Any disputes shall be subject to the jurisdiction of the appropriate courts.


Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Brand Name: 11R Kashmir Shawls
Email: kashmirshawls11r@gmail.com
Phone: +91-9871007413